The extra time it takes to figure out exactly where to send help, even if it’s a few extra seconds, costs lives. But the United States has let our 911 emergency response system languish for decades, failing to make the necessary investments to bring it into the digital age. That inaction should be unacceptable to every American. Upgrading 911 technology should be a national priority, and Congress must provide sufficient funding to ensure it works in every community.
When America’s 911 system launched in 1968, it was built to serve people calling from landlines at fixed locations. Callers were tracked using address directories that listed the…
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