To create value for employees and customers, companies implementing AI must be able to access and interpret the scads of internal data needed to fuel it—but much of that data is sequestered in systems and formats that are unreachable to the teams that need it most. Databricks is in the business of unlocking that information, which makes chief information officer Naveen Zutshi something of a locksmith. “We have around 11,000 employees,” he says. “My focus has been: How do I enable all of them to be builders?”
The answer, he believes, is Genie, an AI agent that employees can use to query company data quickly and easily, then act on it by…
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